Contact someone from support

[shaker2a]

Hello,
I would like to know how to be in touch with someone from support staff please.
I can't loggin for months, my mail according me to log in on the forum but not on the game.
Can someone provide me a mail from someone i could write, to check what is finally the problem please ?
Thanks in advance

[HissiCNesS]

Forum account != game account

Did you check if you're not using a different email and/or password for your accounts? Ppl had this kinda problem before trying to log into their game account with their forum account info. But the game account was made under a different email address etc.

[HissiCNesS]

You can try to contact some of the devs/gms via the official RoR discord btw, they are quite active there, I would give it a shot.

[Natherul]

Forum account != game account

Sorry but this is wrong, when you make a forum account it is also your game account.

HOWEVER please dont use any funky letters or symbols in your password as they might cause an issue with the launcher validating the password and if you do change your password it may take a few days (at worst a week) for it to sync up

[HissiCNesS]

Whoops nvm then xD thought some ppl had probs with loging in in the past using wrong email addresses etc.

[shaker2a]

Thanks for your answers guys. I just use one mail address anyway, so it can't be any other....

[wargrimnir]

You have a second email that was used. Just gotta find it. We don't give that info out.