[Support] I cannot log in with my character

[Razorxx]

Character name : Razorsrune
LVL: 11
Guild - No guild
Date of happening: July 1st, 2022
Location - The Blighted Isle

//STILL unable to log-in I see you moved to Ekrund but still won't load >>> 7/4/2022

Unable to log-in to this character stuck loading The Blighted Isle map. Any chance I can get ported. Last time logged in to this charter 3-5 years.

Thank you for all the hard work.
Please try logging in again. Did not work

Thank you

[diegomess]

Character name : Razorsrune
LVL: 11
Guild - No guild
Date of happening: July 1st, 2022
Location - The Blighted Isle

//STILL unable to log-in I see you moved to Ekrund but still won't load >>> 7/4/2022

Unable to log-in to this character stuck loading The Blighted Isle map. Any chance I can get ported. Last time logged in to this charter 3-5 years.

Thank you for all the hard work.
Please try logging in again. Did not work

Thank you

why dont try creating a new character, u are not far at all and maybe u can fix the problem

[eVren]

Character name : Anaxalus
LVL: 40 Zealot
Date of happening: July 4th 2022
Location - Kadrin Valley

Click PLAY button and the screen turn to black screen with a small window "Locating battles... , Searching for allies...

The Zealot able to lock in now after 4 days.

[Razorxx]

Character name : Razorsrune
LVL: 11
Guild - No guild
Date of happening: July 1st, 2022
Location - The Blighted Isle

//STILL unable to log-in I see you moved to Ekrund but still won't load >>> 7/4/2022

Unable to log-in to this character stuck loading The Blighted Isle map. Any chance I can get ported. Last time logged in to this charter 3-5 years.

Thank you for all the hard work.
Please try logging in again. Did not work

Thank you
why dont try creating a new character, u are not far at all and maybe u can fix the problem
Chosen Dahaka RR87
BO Zamedi 77+

Neverminded I will just not play great answer though just create another character, hope someone else doesn't have the same character, issue if the issue is the same and clearly it is for everyone posting here why not just fix it.

Thanks

[karlou]

name : Grandpas
choppa lvl 16

[Atomikthrash]

Character name : Magnetix (BW)
LVL: 40
Guild - No guild
Date of happening: long time
Location - Eataine

[Atomikthrash]

Character name : Magnetix (BW)
LVL: 40
Guild - No guild
Date of happening: long time
Location - Eataine

[ponko22]

After starting laucher and selecting connect, the client starts, but login to the server does not start.
I didn't change any settings related to windows and games, and it happened suddenly.
I ran repair, but it doesn't go away.

Login Name : ponko2
Character Name : ponko , kawausosan etc,,,

[ponko22]

I still cant login
Looking at the launcher log,

[22/07/22 10:59:57] I Web : Trying to Download XML
[22/07/22 10:59:58] E News : Failed to render HTML into XAML

I have confirmed that the ports required for the game are allowed.

port 80 and 8000. WAR ports are 8048 and 10622.

[ponko22]

I solved it by installing everything

thanks