[Support] I cannot log in with my character

[jbrutal]

Character name: Bafomet
- Character guild: none
- Character level: 40

- When did it start to happen? (Time/Day):6/29/22
- Where was your character? (which zone/scenario): Avelorn keep killing lord

[josoedk]

- Character name: Aronia
- Character guild: None
- Character level: 16

- When did it start to happen? (Time/Day):29/06/22
- Where was your character? (which zone/scenario): High Pass

[stywy]

- Character name: Dwarrin
- Character guild: none
- Character level: 26

- When did it start to happen? (Time/Day): ~17:30 ; 06/29/22
- Where was your character? (which zone/scenario): Avelorn

- Have you participated in Garden of Morr scenario?: I dont think so.

- What happend:
A few seconds after clicking on the "Play"-button I get disconnected from the server. The screen then shows the buttons server, settings etc. on a black background unable to establish a connection to the server again. Every other character seems fine.

[DerCatus]

Character name: Xandr
- Character guild: Art of Execution
- Character level: 40

- When did it start to happen? (Time/Day):6/29/22
- Where was your character? (which zone/scenario): Avelorn keep killing lord
Any solution?
Thabk you

[zayabis]

-Character name : Bubs
-Character guild : None
-Character level : 40

[limp010186]

- Character Name: Hehpyxa
- Character Level: 40
- Character Guild: none

- When did it start to happen? (Time/Day):6/29/22
- Where was your character? (which zone/scenario): Avelorn keep killing lord

[Knaarz]

HI! lovely GM's. oh just me poor old gobmuck trying to get my Magus unstuck "Baldr" please help him. such a frail weak mage the guild he is in "darkness and ruin" he might be in it still even tho Gkick was delivered by helpful players :/

[guinplen4]

Character name - Ryder
lvl\rnw - 40\81
Guild - was in Nugos when it happened
Date of happening - 29 june 2022
Location - Avelorn

I was doing dmg to lord of the keep and my game just crashed. Restarted it and couldnt logg in as my sorc.
After the start button is pressed and the loading screen is supposed to be shown the screen goes black and the game
shuts down.
The guild window shows that the character is online and I am even able to /whisper to it.
Any other character is available to log in and play.
Allready did client repair, cleared the cash folder and so on.

[Urungel]

- Character name: Kpacma
- Character guild: not in a guild
- Character level: 39

- When did it start to happen? (Time/Day): 29/6/22 16:40
- Where was your character? (which zone/scenario): Avelorn

- Have you participated in Garden of Morr scenario?: no

Other characters log normally. Crashed during Avelorn siege and then cannot login with that char.

26 hours later the issue persists and my rr potion is wearing off. Also tried repairing launcher, clearing caches etc. Would like a solution, thanks in advance!

[DerCatus]

Character name: Xandr
- Character guild: Art of Execution
- Character level: 40

- When did it start to happen? (Time/Day):6/29/22
- Where was your character? (which zone/scenario): Avelorn keep killing lord

Any solution?
Thank you!