Having Problems connecting to the server? Read this.

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Elven
Former Staff
Posts: 5161

Having Problems connecting to the server? Read this.

Post#1 » Mon Jan 12, 2015 3:46 pm

As you may be aware, there's been quite a bit of activity of people having issues connecting to the server.

Mainly people who live in Central Europe, and in the US. From what I've seen from people's Tracert reports, there is one particular network node that fails/times out, hence connecting to server fails.

It's out of our hands, as it's all managed by the assigned ISP of that node. But I've got a simple temporary solution that seems to be effective.

You will need to install a VPN program. This will simply redirect all your internet traffic to another geological location. It will bypass the issue and should give you access to the server.

Hotspot shield has been effective, so I'll recommend trying that.
http://www.hotspotshield.com/

Just install, click connect and away you go.

As I said, this is only a temporary solution.

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Gelurex
Posts: 1

Re: Having Problems connecting to the server? Read this.

Post#2 » Mon Jan 12, 2015 5:40 pm

Thank you!

Xanax
Posts: 61

Re: Having Problems connecting to the server? Read this.

Post#3 » Mon Jan 12, 2015 8:09 pm

If using this software, try connecting from the United Kingdom. The other connections didn't work for me.

If buying this software (and you'll probably have to if you live outside of the U.K. and want a U.K. connection), use this promo code and save yourself 20%:

OFFERS20

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Elven
Former Staff
Posts: 5161

Re: Having Problems connecting to the server? Read this.

Post#4 » Mon Jan 12, 2015 8:14 pm

You shouldn't need to change the virtual network location.

Xanax
Posts: 61

Re: Having Problems connecting to the server? Read this.

Post#5 » Mon Jan 12, 2015 8:16 pm

It wouldn't work with any other connection -- I would have used the free version. :)

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Chaosbreaker
Posts: 46

Re: Having Problems connecting to the server? Read this.

Post#6 » Mon Jan 12, 2015 8:18 pm

When going back everything?
Image

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Elven
Former Staff
Posts: 5161

Re: Having Problems connecting to the server? Read this.

Post#7 » Mon Jan 12, 2015 8:26 pm

Xanax wrote:It wouldn't work with any other connection -- I would have used the free version. :)
As long as you got it working for free ;)

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Elven
Former Staff
Posts: 5161

Re: Having Problems connecting to the server? Read this.

Post#8 » Mon Jan 12, 2015 8:27 pm

Chaosbreaker wrote:When going back everything?
It's out of our hands. ISP management related.

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mikesander990
Posts: 8

Re: Having Problems connecting to the server? Read this.

Post#9 » Mon Jan 12, 2015 8:37 pm

Thank you Elven! I would kiss you if you were a girl.

Archmage

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Elven
Former Staff
Posts: 5161

Re: Having Problems connecting to the server? Read this.

Post#10 » Mon Jan 12, 2015 8:39 pm

Go back to your naked elf website, Archy! :lol:

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