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Client download issues and troubleshooting

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motorosh
Posts: 5

Re: Client download issues and troubleshooting

Post#1051 » Mon May 09, 2016 7:27 pm

Hello. Please help. This problem has already appeared on the forum. I've been rummaging through the forum and have not found a solution to the problem of the black screens. Last entry to the game was about a year ago.
https://monosnap.com/file/p69yV6pKRTYds ... 2swNy0TY8T
:?

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Elven
Former Staff
Posts: 5161

Re: Client download issues and troubleshooting

Post#1052 » Mon May 09, 2016 8:25 pm

Looks like game textures are corrupt. Have you tried downloading the game again?

Watom
Posts: 2

Re: Client download issues and troubleshooting

Post#1053 » Mon May 09, 2016 8:26 pm

you mean readme.txt?

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Elven
Former Staff
Posts: 5161

Re: Client download issues and troubleshooting

Post#1054 » Mon May 09, 2016 8:29 pm

Watom wrote:you mean readme.txt?
No. If you right click the game folder "Warhammer online - Return of Reckoning" > Properties > Uncheck "Read only" > OK. Once that's done, try logging in with the RoR launcher again.

furioapb
Posts: 1

Re: Client download issues and troubleshooting

Post#1055 » Mon May 09, 2016 10:23 pm

Struggling to get past the main menu, upon launching the game using the RoRLauncher.exe (Run as admin) - I get to the main menu where it will sit for about 30 seconds before a pop up appears stating "Critial Error - Authentication Failed"

Unsure how to get around this, have tried relocating files, checking the "read only" option etc.. Had a google and browsed but couldn't find anyone with a solution.

PhatrOfMight
Posts: 2

Re: Client download issues and troubleshooting

Post#1056 » Tue May 10, 2016 1:53 pm

Hey, I get this error when starting the game through the RoR launcher:
Data.myp:
System.InvalidOperationException: Cannot load Counter Name data because an invalid index '' was read from the registry.
at System.Diagnostics.PerformanceCounterLib.GetStringTable(Boolean isHelp)
at System.Diagnostics.PerformanceCounterLib.get_NameTable()
at System.Diagnostics.PerformanceCounterLib.get_CategoryTable()
at System.Diagnostics.PerformanceCounterLib.CounterExists(String category, String counter, Boolean& categoryExists)
at System.Diagnostics.PerformanceCounterLib.CounterExists(String machine, String category, String counter)
at System.Diagnostics.PerformanceCounter.InitializeImpl()
at System.Diagnostics.PerformanceCounter..ctor(String categoryName, String counterName, String instanceName, Boolean readOnly)
at System.Diagnostics.PerformanceCounter..ctor(String categoryName, String counterName, String instanceName)
at MYPHandler.MYPHandler..ctor(String filename, del_FileTableEventHandler eventHandler_FileTable, del_FileEventHandler eventHandler_Extraction, HashDictionary hashDic)
at RoRLauncher.Client.UpdateWarData()
It prevents me from creating a character, I tried turning off read-only, and running as an administrator, any idea?

User avatar
Elven
Former Staff
Posts: 5161

Re: Client download issues and troubleshooting

Post#1057 » Tue May 10, 2016 2:01 pm

PhatrOfMight wrote:Hey, I get this error when starting the game through the RoR launcher:

It prevents me from creating a character, I tried turning off read-only, and running as an administrator, any idea?
Please download this Performance Counter Rebuilder and run it on your computer, then try logging in.

PhatrOfMight
Posts: 2

Re: Client download issues and troubleshooting

Post#1058 » Tue May 10, 2016 2:11 pm

That fixed it, nice!
Thanks for the swift reply, appreciate it :)

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motorosh
Posts: 5

Re: Client download issues and troubleshooting

Post#1059 » Tue May 10, 2016 5:06 pm

motorosh wrote:Hello. Please help. This problem has already appeared on the forum. I've been rummaging through the forum and have not found a solution to the problem of the black screens. Last entry to the game was about a year ago.
https://monosnap.com/file/p69yV6pKRTYds ... 2swNy0TY8T
:?
Elven wrote:Looks like game textures are corrupt. Have you tried downloading the game again?
Yes. I have tried downloading the game again(about 3 times) form torrent link. It's not help me. Anti virus security is off. DirectX is instaled and more other like : https://monosnap.com/file/HiS98ENu62aeD ... xSGfMtCMlZ
May be in my system, there is conflict of some software ?

User avatar
Elven
Former Staff
Posts: 5161

Re: Client download issues and troubleshooting

Post#1060 » Tue May 10, 2016 5:20 pm

If downloading the game again doesn't fix it, you can try re-installing DirectX and reinstalling/updating your graphics drivers.

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