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Client download issues and troubleshooting

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Elven
Former Staff
Posts: 5161

Re: Client download issues and troubleshooting

Post#1111 » Tue May 31, 2016 3:42 pm

Tigerghost wrote:Hello I can not create the character , remains firm on the home screen ... I hear the music , see the background but I can not create .. can you help me ?
Exodusark wrote:Ok so i feel stupid i forgot to transfer a file and i got it working, but now it wont let me get to creation screen

Try replacing your Data.myp with this:

https://my.pcloud.com/publink/show?code ... CnEVp76d0V

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Elven
Former Staff
Posts: 5161

Re: Client download issues and troubleshooting

Post#1112 » Tue May 31, 2016 3:43 pm

rellik wrote:I've looked thru the forum, and I am not finding any answers.

I cannot get the main client download links to work. Direct download just returns file not found and the torrent option comes back that the pointer is bad. I've verified there are no firewall issues. Any help appreciated.
Try this link.

Tigerghost
Posts: 7

Re: Client download issues and troubleshooting

Post#1113 » Tue May 31, 2016 8:14 pm

Now tell me the username and password wrong :(

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Elven
Former Staff
Posts: 5161

Re: Client download issues and troubleshooting

Post#1114 » Tue May 31, 2016 8:28 pm


Tigerghost
Posts: 7

Re: Client download issues and troubleshooting

Post#1115 » Tue May 31, 2016 8:38 pm

The problem remained the same .. are now online but I can not create character ...

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Elven
Former Staff
Posts: 5161

Re: Client download issues and troubleshooting

Post#1116 » Tue May 31, 2016 8:41 pm

Most likely need to re-download the game.

Drexl
Posts: 2

Re: Client download issues and troubleshooting

Post#1117 » Tue May 31, 2016 8:47 pm

"The program can't start because d3dx9_34.dll is missing from your computer. Ty reinstalling the program to fix this problem." This message pops up when I try to run the launcher. Am I doing something wrong or is this actually something I need to download? Please help, I just noticed this was happening and am eager to get to play again.
Last edited by Drexl on Tue May 31, 2016 8:54 pm, edited 1 time in total.

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Elven
Former Staff
Posts: 5161

Re: Client download issues and troubleshooting

Post#1118 » Tue May 31, 2016 8:53 pm

Try updating/re-installing DirectX:
INSTALLING DIRECTX RUNTIMES

Download DirectX 9.0c from Microsoft website here : https://www.microsoft.com/en-us/downloa ... px?id=8109, and then, install it.

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Drexl
Posts: 2

Re: Client download issues and troubleshooting

Post#1119 » Tue May 31, 2016 9:07 pm

Thanks for the quick answer. I tried to and I received the same message. Maybe it would be easier to restart, do you by chance have a link to a discussion on instructions on how to do this, or able to give me a quick rundown? please and thank you

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Elven
Former Staff
Posts: 5161

Re: Client download issues and troubleshooting

Post#1120 » Tue May 31, 2016 9:13 pm

If the installation does resolve it, you can put the specified .dll it requests for in the game folder. Here is the link to download the .dll. I keep a copy of it.

https://my.pcloud.com/publink/show?code ... hU9XHc0Id7

Put it inside the game folder and try logging in again.

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