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Authentication error pls help :( :( :(

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Posts: 21

Re: Authentication error pls help :( :( :(

Post#11 » Fri Jan 22, 2016 3:06 pm

its the classic authentication error where i cant select no server and after about 24 seconds i get timeout :/

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Posts: 21

Re: Authentication error pls help :( :( :(

Post#12 » Fri Jan 22, 2016 3:06 pm

i log in fine and as soon as i open the game it sits in the main menu and after 24 seconds i get the Critical Error Authentication Failed

Posts: 209

Re: Authentication error pls help :( :( :(

Post#13 » Fri Jan 22, 2016 3:25 pm

Did you try to uncheck read only on the game folder? In folder's properties uncheck the read only, after that check properties of any of the files inside to confirm it's not read only anymore.

If that fails you might want to try running the game as an administrator.

Do you have it in "C:\Program Files\" by any chance?

Posts: 21

Re: Authentication error pls help :( :( :(

Post#14 » Fri Jan 22, 2016 3:27 pm

ive done all of the above yes im running it as administrator and i do have the game on C:\Program Files should i move it somewhere else? like Program files(x86)?

Posts: 209

Re: Authentication error pls help :( :( :(

Post#15 » Fri Jan 22, 2016 3:32 pm

Long shot but you could try copying it to different partition like "E:\Program Files\". In general I wouldn't advise to install games on system partition but that's a different topic.

But don't move it, copy it. The best would be to delete it from C:\ and copy paste it again from your laptop.

Did you double check the write permissions on the files inside?

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Posts: 1985

Re: Authentication error pls help :( :( :(

Post#16 » Fri Jan 22, 2016 3:38 pm

Here we go.

You can log in. Does it mean you can select your character, entering the game etc??

Posts: 21

Re: Authentication error pls help :( :( :(

Post#17 » Fri Jan 22, 2016 3:48 pm

I open the launcher i put my user name and pass i click connect i get into the main menu where its supposed to be handshaking and all but it does nothing the black box is blank and after about 20 seconds i get the critical error message saying Authentication Failed program will now terminate

Posts: 33

Re: Authentication error pls help :( :( :(

Post#18 » Fri Jan 22, 2016 3:56 pm

Same thing everyday, 2 days of gaming - 2 days of forum...fix login server gdmit

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Former Staff
Posts: 1985

Re: Authentication error pls help :( :( :(

Post#19 » Fri Jan 22, 2016 4:01 pm

Well if you enter on client ( Black screen) there not a login server problem.

Could you verify your folder isn't write protected please?

Posts: 33

Re: Authentication error pls help :( :( :(

Post#20 » Fri Jan 22, 2016 4:03 pm

Casual cliche of devs. *blame users*....

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