Help please!

[Granatagroul]

Hello. I can log in the site using my login but can not enter the game, it says incorrect username or password.

[sinderhella]

If you reset your password you have to wait for a server reset. I have been waiting since Sunday.

[Granatagroul]

Sinderhella,Thank you (:

[nymphe66]

I have the same problem. I've changed my password two times now. The last time I changed it is a week ago. Is it normal, that it takes so long for it to change? I can use the forums but not the patcher.