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Client download issues and troubleshooting

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Kali14
Banned
Posts: 340

Re: Client download issues and troubleshooting

Post#1201 » Thu Jun 30, 2016 11:20 am

Can someone use Team Viever to check my PC and remove a problem why I can not visit this Site on my PC and install game again pls.? I PM my ID and pasword to someone. I have some old Windows XP and Google Chrome which wont Update, but only on this Site I cant enter. LoL. And this one is the only really needed...:)

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Elven
Former Staff
Posts: 5161

Re: Client download issues and troubleshooting

Post#1202 » Thu Jun 30, 2016 2:11 pm

Kali14 wrote:Can someone use Team Viever to check my PC and remove a problem why I can not visit this Site on my PC and install game again pls.? I PM my ID and pasword to someone. I have some old Windows XP and Google Chrome which wont Update, but only on this Site I cant enter. LoL. And this one is the only really needed...:)
Restart your router to get a new IP address. If that fails, use a VPN.

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sharphawk
Posts: 3

Re: Client download issues and troubleshooting

Post#1203 » Thu Jun 30, 2016 3:31 pm

i download all parts n have winrar what do i do now?

plaTpus
Posts: 9

Re: Client download issues and troubleshooting

Post#1204 » Thu Jun 30, 2016 4:39 pm

I'm having an issue logging in. I've logged in and played plenty with no issue before, however now it takes the RoR launcher awhile to connect to the 'Login Server' and most of the time it either times out or fails once it does. Even less often than that, The RoR launcher will launch the game but then I'm faced either with a 'Failed to Authenticate' or 'Login timed out' as I try to connect to the server.
As far as I can tell it's not on my end but I could be wrong.
Any information would be appreciated, thank you!

plaTpus
Posts: 9

Re: Client download issues and troubleshooting

Post#1205 » Thu Jun 30, 2016 5:00 pm

plaTpus wrote:I'm having an issue logging in. I've logged in and played plenty with no issue before, however now it takes the RoR launcher awhile to connect to the 'Login Server' and most of the time it either times out or fails once it does. Even less often than that, The RoR launcher will launch the game but then I'm faced either with a 'Failed to Authenticate' or 'Login timed out' as I try to connect to the server.
As far as I can tell it's not on my end but I could be wrong.
Any information would be appreciated, thank you!
Update: RoR is Launching the game more often, but a new issue arose with once it says on the right 'Login Complete' (after a delay) it becomes a black screen with the hud on top of it and only saying, "Locating battles..." and "Searching for allies..."

Update 2: Just checked the player count and saw that it's now 0. Hope the issue isn't too difficult to correct. Keep up the good work!
Last edited by plaTpus on Thu Jun 30, 2016 5:12 pm, edited 1 time in total.

notdopp
Banned
Posts: 5

Re: Client download issues and troubleshooting

Post#1206 » Thu Jun 30, 2016 5:11 pm

I have the problem with Connect button. I can't click on it and it happened before too then fixed by itself. So I want to know if there is a way to fix it by myself or not.

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Ley
Former Staff
Posts: 1541

Re: Client download issues and troubleshooting

Post#1207 » Thu Jun 30, 2016 5:12 pm

Server is down.

plaTpus
Posts: 9

Re: Client download issues and troubleshooting

Post#1208 » Thu Jun 30, 2016 5:13 pm

Ley wrote:Server is down.
Just checked and saw that, thanks for letting us know though. Hope it's an easy fix. Keep up the good work!

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plaTpus
Posts: 9

Re: Client download issues and troubleshooting

Post#1209 » Thu Jun 30, 2016 5:19 pm

notdopp wrote:I have the problem with Connect button. I can't click on it and it happened before too then fixed by itself. So I want to know if there is a way to fix it by myself or not.
If it persists after the server is back up. Find the Warhammer folder - right click on it - properties - turn on/of 'Read Only- Apply. This helped me when I had the issue of the 'Connect button' not being clickable. If that doesn't work, try running as administrator.

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Elven
Former Staff
Posts: 5161

Re: Client download issues and troubleshooting

Post#1210 » Thu Jun 30, 2016 5:28 pm

Don't bother posting any "troubleshooting" posts, unless you're having issues before reaching the stage where you're trying to log in.

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