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Log-in Issues - Connect Button

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Malorus
Posts: 3

Log-in Issues - Connect Button

Post#1 » Sat Jul 09, 2016 3:42 pm

Hello everyone,

I noticed that when I open the launcher, nothing happens when I click on the "connect" button. The server is up, and I have never encountered this issue before. Any suggestions? Should I re-dl the launcher?

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xyeppp
Former Staff
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Re: Log-in Issues - Connect Button

Post#2 » Sat Jul 09, 2016 3:46 pm

Keep restarting your launcher until the Connect button will launch your game.
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Malorus
Posts: 3

Re: Log-in Issues - Connect Button

Post#3 » Sat Jul 09, 2016 3:51 pm

xyeppp wrote:Keep restarting your launcher until the Connect button will launch your game.

Yeah I am trying that...still no luck unfortunately...Is this something you have experienced as well?

Yliria
Posts: 2

Re: Log-in Issues - Connect Button

Post#4 » Sat Jul 09, 2016 6:22 pm

Hi,

I have the same issue : the "Connect" button does nothing, although it is clickable.

I tried to restart the launcher multiple times, then re-downloaded the launcher, but the issue remains.

Is there any solution?

Thanks!
Yliria R82
Elixirs R69

Malicya R81
Lyiria R66

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Elven
Former Staff
Posts: 5161

Re: Log-in Issues - Connect Button

Post#5 » Sat Jul 09, 2016 6:24 pm

Persistence. From seeing what some others have posted, it's taken in an excess of 50+ attempts. Yes, it is a lot and it shouldn't behave like this.

As it stands, there's nothing we can do. Just keep trying, it will let you on eventually.

stinkbag
Posts: 47

Re: Log-in Issues - Connect Button

Post#6 » Sun Jul 10, 2016 5:44 am

Elven wrote:Persistence. From seeing what some others have posted, it's taken in an excess of 50+ attempts. Yes, it is a lot and it shouldn't behave like this.

As it stands, there's nothing we can do. Just keep trying, it will let you on eventually.
What exactly is causing it? Seems weird that it just randomly works.

zak68
Posts: 394

Re: Log-in Issues - Connect Button

Post#7 » Sun Jul 10, 2016 6:02 am

stinkbag wrote:What exactly is causing it? Seems weird that it just randomly works.
i'm bit curious too..

Chirpyboy
Posts: 5

Re: Log-in Issues - Connect Button

Post#8 » Mon Jul 11, 2016 2:19 am

I notice too when that happens and doesnt connect after a few times, then the server is down. In my experience after 4-5 time if it doesnt connect prob server down.

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wargrimnir
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Re: Log-in Issues - Connect Button

Post#9 » Mon Jul 11, 2016 2:24 am

Check the home page for the big GREEN UP or RED DOWN banner in the news. We update that manually. You can also check the Server Status [Online] or [Offline] thread in the General Discussion section of the forums.

Unfortunately the activity tracker on the right side of the home page doesn't know when the server goes down if it's unexpected.
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Fritemare
Posts: 4

Re: Log-in Issues - Connect Button

Post#10 » Mon Jul 11, 2016 2:28 am

This happened to me earlier when the servers were up. I double clicked on the connect button and it worked. Single click wouldn't work for some reason.

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