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Stuck on loading screen

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SlyphCo
Posts: 3

Stuck on loading screen

Post#1 » Sun Aug 28, 2016 5:37 pm

So whenever I hit the play button to start playing the game it goes to the loading screen with the book, but it doesn't seem like any progress is being made while its loading so the game is just stuck there. I've left the game on that loading screen for at least half an hour and still nothing is happening. Any help/suggestions would be appreciated, thanks.

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Elven
Former Staff
Posts: 5161

Re: Stuck on loading screen

Post#2 » Sun Aug 28, 2016 5:38 pm

During the loading screen when logging in your character, have you tried typing /stuck twice (as you would in the chat windows)? This should port your character.

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Darkmoon
Posts: 8

Re: Stuck on loading screen

Post#3 » Sun Aug 28, 2016 5:50 pm

I am having the same problem since I crashed early this morning after the quick patch update.

When I try to login on my main character, it loads to loading screen then gets stuck.
The character was in Altdorf.
I tried the /stuck /stuck within the loading page and it moved my character to Nordland.
When trying to login I am still getting the same crash.
I am able to create and login with other characters, just not my main who was on during crash last night...

-Goldensun-
Last edited by Darkmoon on Sun Aug 28, 2016 5:53 pm, edited 1 time in total.

User avatar
Elven
Former Staff
Posts: 5161

Re: Stuck on loading screen

Post#4 » Sun Aug 28, 2016 5:52 pm

There is a known issue where many players are unable to log in certain characters. It is being looked into, but as of now we're uncertain what the cause is.

It's been posted on the news section to inform players, which you can find it here: viewtopic.php?f=2&t=16524

For now, there's not much else that can be done.

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Darkmoon
Posts: 8

Re: Stuck on loading screen

Post#5 » Sun Aug 28, 2016 5:54 pm

Thanks, my bad on the not seeing the other post.

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SlyphCo
Posts: 3

Re: Stuck on loading screen

Post#6 » Mon Aug 29, 2016 5:49 am

No I haven't done the /stuck command, but this is a new character of mine also my first so I haven't logged in ever on this character. So should I just create a new character or just wait until the issue is resolved?

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