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Can't login after namechange

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XNakaaX
Posts: 15

Can't login after namechange

Post#1 » Sat Sep 03, 2016 9:00 am

I changed the name of one of my characters ingame. Game starts the automatic logout. Game crashes while logging out. After restarting the game and trying to create a new character to reserve the "old just changed"name for another alt game crashes again and now im stuck in the "searching for allies and battles" phase and can't get to character select again Even after a lot of tries.
Any tips besides check firewall or isp :D ?

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Nemoel
Posts: 63

Re: Can't login after namechange

Post#2 » Sat Sep 03, 2016 9:40 am

same happened to me...
first i stuck on the "searching for characters" (this appears two times) then it researches the server and i stuck on "searching for allies"
Nemoel - dok
Knusperliesel - we -> renamed to Paranoia
Fiennez - wl

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Yaliskah
Former Staff
Posts: 1985

Re: Can't login after namechange

Post#3 » Sat Sep 03, 2016 10:05 am

the character name change is quite recent and there are as expected some issues :). I share the info with team and hope a quick answer/fix

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Nemoel
Posts: 63

Re: Can't login after namechange

Post#4 » Sat Sep 03, 2016 10:08 am

Thank you for your effort. :)
Nemoel - dok
Knusperliesel - we -> renamed to Paranoia
Fiennez - wl

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Azarael
Posts: 5332

Re: Can't login after namechange

Post#5 » Sat Sep 03, 2016 10:19 am

Part of your character became unlinked. It's probably because name changes don't update the id lookup table. Will require a patch to fix.

XNakaaX
Posts: 15

Re: Can't login after namechange

Post#6 » Sat Sep 03, 2016 10:28 am

Thanks for your answers. Since the problem is now known i can finish reading my book and wait for a fix :) Have a nice weekend

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madwasp
Posts: 174

Re: Can't login after namechange

Post#7 » Sat Sep 03, 2016 10:52 am

XNakaaX wrote:I changed the name of one of my characters ingame. Game starts the automatic logout. Game crashes while logging out. After restarting the game and trying to create a new character to reserve the "old just changed"name for another alt game crashes again and now im stuck in the "searching for allies and battles" phase and can't get to character select again Even after a lot of tries.
Any tips besides check firewall or isp :D ?

Could you give a link to ingame character namechange if there is any on this forum.

Or ingame command line parameters that does it properly.
Image

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Nekkma
Posts: 769

Re: Can't login after namechange

Post#8 » Sat Sep 03, 2016 11:03 am

madwasp wrote:
Could you give a link to ingame character namechange if there is any on this forum.

Or ingame command line parameters that does it properly.
Azarael wrote:The ability for players to change a character's name will be included in the next patch.

Stipulations:

- One character per account per month may have its name changed.
- Accounts which have ever been banned will not be allowed to use the system and would need to make a request of a GM, which would not be prioritized.
- Renown Rank 40 is required on the destination character.

The server has a memory of name changes to avoid players abusing them to duck punishments.

Command: .namechange <newname>
Nekkma / Hjortron
Zatakk
Smultron

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Nemoel
Posts: 63

Re: Can't login after namechange

Post#9 » Sat Sep 03, 2016 12:38 pm

Azarael wrote:Part of your character became unlinked. It's probably because name changes don't update the id lookup table. Will require a patch to fix.

Ok, thanks for the fast response. While I am waiting for a fix I am able to finish another game. :)

best regards
Nemoel - dok
Knusperliesel - we -> renamed to Paranoia
Fiennez - wl

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