booted out

[Gangan]

Tried again today to log in. about 5 sec in game it crashes and give me this error-message

Spoiler:

Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: WAR-64.exe
Anwendungsversion: 1.4.8.573
Anwendungszeitstempel: 50bcb993
Fehlermodulname: mssmp3.asi
Fehlermodulversion: 0.0.0.0
Fehlermodulzeitstempel: 49e53a1c
Ausnahmecode: c0000094
Ausnahmeoffset: 00001892
Betriebsystemversion: 6.1.7601.2.1.0.768.3
Gebietsschema-ID: 1031
Zusatzinformation 1: 0a9e
Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3: 0a9e
Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e789

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The above happend to my Zealot. Standing in Praag at the postern of the southern keep. Everytime I logged in on him I got the disconnect. After some attempts I managed to port to the vipers pit. Running around there, no problem. Flying to Talabec, entering RvR Zone, no problem. Flying back to Praag. No problem....until! I reach the area RvR-area around the southern keep. As soon as I'm rvr-flagged -> disconnect, with error- meassage above

Edit:
Did some more testing on my other chars. It seems that as soon as I get in reach of a BO I get the dc. On keeps appenrently it's more random. Even with deactivated addons, regardless of char-lvl or zone.

[MaxHayman]

Can you try this.

Start the launcher, when the connect button lights up.
Go into the 'miles' folder in your warhammer install and delete 'mssmp3.asi' and then click connect.

The launcher will download the file every time but try it out.

[Gangan]

Can you try this.

Start the launcher, when the connect button lights up.
Go into the 'miles' folder in your warhammer install and delete 'mssmp3.asi' and then click connect.

The launcher will download the file every time but try it out.

Tried and it works^^
Only did a short test at some BOs but no dc so far.
Thx for the Help

(is there an "easy" explanation what causes the error?^^)

[MaxHayman]

So only 1 person i know had this issue. It seems like before some peoples installation didnt have mssmp3.asi. This appears to be the mp3 decoder (used for in game music). So removing this file stops music playing (could you double check). The crash happens when music starts playing in game (scenarios are one area we noticed).

I wish i could reproduce the issue to try and do a proper fix.

[Gangan]

The music disappears indeed. Leaving the asi-file active, sometimes I got a soundbug, kind of a rhythmic ticking, after entering rvr e.g.

Got no clue why this started. As I said before I got a new installation due to a dead HD. Maybe because I downloaded it entirely via client? ^^