black screen problem

[kader890]

hello first sorry for my bad english
I downloaded the game a few days ago but I only see the black screen
but I hear the sound, can you help

SYSTEM:
WİN7 ULTİMATE 64 bit
AMD ATHLON X4 860K
8 GB RAM
RX 560


:[18:49:20.505]:OS Version: Windows 6.1 Service Pack 1
[18:49:20.505]:Adapter: [Radeon RX 560 Series]
[18:49:20.505]:[Driver Version 8.17.10.1124][aticfx32.dll] [WHQL Certified: No] [VendorID: 1002 (67ff)]
[18:49:20.505]:Video Memory: 0mb
[18:49:20.505]:Processor: AMD Athlon(tm) X4 860K Quad Core Processor : 3693
[18:49:20.505]:Number of CPU Cores: 4
[18:49:20.505]:SSE Supported: Yes
[18:49:20.505]:System Ram: 8149 mb
[18:49:20.505]:Pixel Shader: 3 Vertex Shader 3: Meets min specs
[18:49:20.505]:Video ram: 0: FAILS min recommended specs, requires at least 128
[18:49:20.693]:OS Version: Windows 6.1 Service Pack 1
[18:49:20.693]:Adapter: [Radeon RX 560 Series]
[18:49:20.693]:[Driver Version 8.17.10.1124][aticfx32.dll] [WHQL Certified: No] [VendorID: 1002 (67ff)]
[18:49:20.693]:Video Memory: 512mb
[18:49:20.693]:Processor: AMD Athlon(tm) X4 860K Quad Core Processor : 3693
[18:49:20.693]:Number of CPU Cores: 4
[18:49:20.693]:SSE Supported: Yes
[18:49:20.693]:System Ram: 8149 mb
[18:49:20.693]:Pixel Shader: 3 Vertex Shader 3: Meets min specs
[18:49:20.693]:Video ram: 512: Meets min specs

[ruv]

Make sure you have the latest drivers for your Video card. Only thing I can think of. Your setup similar to mine. But I am running Intel and Nvidea. Not AMD.

Ruvarian

[kader890]

thank you for your suggestion but it didn't work

[smitty2gs]

Maybe try to run launcher as administrator and see if it needs to update further. Only time I have ever had a black screen.

[kader890]

Maybe try to run launcher as administrator and see if it needs to update further. Only time I have ever had a black screen.

started as administrator but not

[smitty2gs]

ahh that sucks...i tried i guess

[kader890]

do you have any other ideas