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To those who can't log in! Try this out!

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Hazmy
Former Staff
Posts: 367

To those who can't log in! Try this out!

Post#1 » Thu Apr 30, 2015 7:38 am

UPDATE ON POST:

It doesn't matter what I tried to do, because it seems the DEVS fixed the problem:) Try to log in!

Good Luck and See you on the battlefield!

WAAAGH!
Last edited by Hazmy on Sat May 02, 2015 6:20 pm, edited 2 times in total.

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Frather
Posts: 11

Re: SOLUTION : To those who can't log in! Try this out!

Post#2 » Thu Apr 30, 2015 7:44 am

I'm try.. nahh same

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Hazmy
Former Staff
Posts: 367

Re: To those who can't log in! Try this out!

Post#3 » Thu Apr 30, 2015 7:46 am

UPDATE On my status :

1. The "fix" is not perfect for me neither, I am sad to tell, but at least it allows me to log in with my main character ( I can't change character at main screen or it brokes again ).

2. I have to delete these folders every time and restart the game to make it work for me SADFACE

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doombane
Posts: 88

Re: To those who can't log in! Try this out!

Post#4 » Thu Apr 30, 2015 7:49 am

Nope, didn't work for me. Laaaaame.

For me, I can log into my fiance's account as well as my father-in-law's. It is just mine. All of my characters all parked in different places will just take me back to character select when I attempt to log in. Hopefully this gets resolved soon!

Thanks to all the GM's hard at work to solve this problem. You guys got this!

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Velxunyrr
Posts: 127

Re: To those who can't log in! Try this out!

Post#5 » Thu Apr 30, 2015 10:56 am

Yea, this sounds more like a database issue with certain accounts. I'm not sure we can do anything on our side.
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Elven
Former Staff
Posts: 5161

Re: To those who can't log in! Try this out!

Post#6 » Thu Apr 30, 2015 11:01 am

The problem is sourced within the database. There's nothing players can do on their side to resolve it.


Just be patient ;)

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Colephis
Posts: 57

Re: To those who can't log in! Try this out!

Post#7 » Thu Apr 30, 2015 11:19 am

ok thx for the Update Elven ;)

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Alkarin
Posts: 13

Re: To those who can't log in! Try this out!

Post#8 » Sat May 02, 2015 6:15 am

I AM NO PATIENCE.

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sparkly
Posts: 13

Re: To those who can't log in! Try this out!

Post#9 » Sat May 02, 2015 5:16 pm

Hazmy wrote:I was one of the people who got disconnected yesterday and I could not log back in since! Maybe I am late and someone already posted this solution in that case sorry for the cloning.

1. Delete User and Interface Folders from game folder ( or backup then delete )

2. Start the game and log in!
Oh My God ! It's work !!! Thank you !!

sotora
Posts: 320

Re: To those who can't log in! Try this out!

Post#10 » Sat May 02, 2015 6:17 pm

Elven wrote:The problem is sourced within the database. There's nothing players can do on their side to resolve it.
Actually OP solution of deleting /user and /interface folders have worked for me.

Thanks Hazmy. btw it seems that I don't even have to delete it again before each log-in. I've deleted folders, logged in, logged out(via exit game), relaunched launcher&game logged again for 2nd time and I managed to log-in again no problem.

Don't have time to test /play more now though.
Last edited by sotora on Sat May 02, 2015 6:21 pm, edited 2 times in total.

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