Loading Screen Crash

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Aldraxic
Posts: 13

Loading Screen Crash

Post#1 » Tue Apr 14, 2020 8:41 pm

So I've attempted downloading multiple clients for 1.4.8 with no success, although I've had a recent hard-drive crash and had to reinstall the game yet now the game switches to a low resolution and then crashes (Before the login screen) so I'm unsure of what could be causing this error and the only logs are as follows:

[2020/04/15 07:06:28] LoginInterface::DoEventNotify: Sending event type [9] to loginserver
[2020/04/15 07:06:28] Attempting authentication using session token
[2020/04/15 07:06:28] MythLogin::LoginClient::AuthenticateWithSessionToken: Attempting to authenticate with session token
[2020/04/15 08:07:18] LoginInterface::DoEventNotify: Sending event type [9] to loginserver
[2020/04/15 08:07:18] Attempting authentication using session token
[2020/04/15 08:07:18] MythLogin::LoginClient::AuthenticateWithSessionToken: Attempting to authenticate with session token
[2020/04/15 08:14:09] LoginInterface::DoEventNotify: Sending event type [9] to loginserver
[2020/04/15 08:14:09] Attempting authentication using session token
[2020/04/15 08:14:09] MythLogin::LoginClient::AuthenticateWithSessionToken: Attempting to authenticate with session token
[2020/04/15 08:19:37] LoginInterface::DoEventNotify: Sending event type [9] to loginserver
[2020/04/15 08:19:37] Attempting authentication using session token
[2020/04/15 08:19:37] MythLogin::LoginClient::AuthenticateWithSessionToken: Attempting to authenticate with session token
[2020/04/15 08:32:05] LoginInterface::DoEventNotify: Sending event type [9] to loginserver
[2020/04/15 08:32:05] Attempting authentication using session token
[2020/04/15 08:32:05] MythLogin::LoginClient::AuthenticateWithSessionToken: Attempting to authenticate with session token

And as far as I've tried closing antivirus and unblocking/compatibility testing the war-64.exe file and checked conflicting processes to no avail.. This issue is confounding me now I'd appreciate very much if someone could assist me as it's not even logging in correctly.
~ Aldraxic

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Aldraxic
Posts: 13

Re: Loading Screen Crash

Post#2 » Tue Apr 14, 2020 10:37 pm

Also tried changing my firewall settings and reloading the mythloginserverconfig.xml resetting my router and downloading Visual C++ Redistributables etc with no luck
~ Aldraxic

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Aldraxic
Posts: 13

Re: Loading Screen Crash

Post#3 » Thu Apr 16, 2020 4:10 am

Any ideas? I've just reinstalled Windows on my entire PC and it didn't work either so it's not a software conflict.. Please help someone?
~ Aldraxic

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Kaelang
Posts: 1275

Re: Loading Screen Crash

Post#4 » Thu Apr 16, 2020 1:12 pm

Can you try to connect using a VPN?
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User avatar
Aldraxic
Posts: 13

Re: Loading Screen Crash

Post#5 » Fri Apr 17, 2020 12:51 am

Connected using VPN beforehand but that doesn't work either :/ I'm truly lost here as to a fix but I did look again in the log files and found this:

[12:37:10.814]:OS Version: Windows 6.2
[12:37:10.814]:Adapter: [Microsoft Basic Render Driver]
[12:37:10.814]:[Driver Version 10.0.18362.356][d3d10warp.dll] [WHQL Certified: No] [VendorID: 1414 (8c)]
[12:37:10.814]:Video Memory: 0mb
[12:37:10.814]:Processor: Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz: 3192
[12:37:10.814]:Number of CPU Cores: 6
[12:37:10.814]:SSE Supported: Yes
[12:37:10.814]:System Ram: 32699 mb
[12:37:10.814]:Pixel Shader: 3 Vertex Shader 3: Meets min specs
[12:37:10.814]:Video ram: 0: FAILS min recommended specs, requires at least 128
[12:37:10.832]:OS Version: Windows 6.2
[12:37:10.832]:Adapter: [Microsoft Basic Render Driver]
[12:37:10.832]:[Driver Version 10.0.18362.356][d3d10warp.dll] [WHQL Certified: No] [VendorID: 1414 (8c)]
[12:37:10.832]:Video Memory: 128mb
[12:37:10.832]:Processor: Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz: 3192
[12:37:10.832]:Number of CPU Cores: 6
[12:37:10.832]:SSE Supported: Yes
[12:37:10.832]:System Ram: 32699 mb
[12:37:10.832]:Pixel Shader: 3 Vertex Shader 3: Meets min specs
[12:37:10.832]:Video ram: 128: Meets min specs

Why would it be failing Video RAM/memory when I have a relatively new graphics card?
~ Aldraxic

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Kaelang
Posts: 1275

Re: Loading Screen Crash

Post#6 » Fri Apr 17, 2020 1:11 am

Have you updated your graphic drivers? And have you installed the DX9?
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I play around with Social Media, troll our players on Discord and officially hate anyone who plays a dwarf.

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Aldraxic
Posts: 13

Re: Loading Screen Crash

Post#7 » Fri Apr 17, 2020 1:43 am

Both updated my drivers and even downgraded them also installed DX9 too, I'm starting to guess it may be a card issue but I'm still unsure of it since it's running other games perfectly fine and it says its running through device manager.. Strange very strange.
~ Aldraxic

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Aldraxic
Posts: 13

Re: Loading Screen Crash

Post#8 » Sat Apr 18, 2020 12:49 am

Nothing showing in event viewer either, does anybody have any idea at all? As previously noted with regards to it being a hardware issue - I'm ruling that out as other games are operating perfectly fine and without flaw.
~ Aldraxic

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Aldraxic
Posts: 13

Re: Loading Screen Crash

Post#9 » Sun Apr 19, 2020 2:09 am

Anyone please..?
~ Aldraxic

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Aldraxic
Posts: 13

Re: Loading Screen Crash

Post#10 » Sun Apr 19, 2020 10:56 pm

Okay after more digging I found it's an access violation code 0xC0000005 so I'm going to attempt a full clean of my PC again and see if that straightens things out..
~ Aldraxic

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