BACKUP KEY , PLEASE HELP ME

[hellogigi]

hello

I’m sorry I don’t know if it’s appropriate to post here

My friend's id :bazuka6663 MIAL:[email protected]

Because he set BACKUP KEY., forgot password ,

After requesting to update the password,Still unable to log in to games and forums.

How can proceed to reset this backup key?

I'm sorry I have sent several letters, please ask you again Thank you

Thank you very much.

[GamesBond]

Hello, your 'friend' has been assisted and has been asked to send an email, because his case is related to several security suspicions. If he sent the email already, he has to wait a bit for an answer.

Nevertheless we replied to him 23 hours ago, please ask him to be patient.

[hellogigi]

Thank you very much for your quick answer, because I was with him, his mailbox did not answer any questions, whether it was a mailbox question, but the automatic reply for changing the password is fine.
The current situation has not received a reply from the administrator, thank you for your time to reply,

[hellogigi]

I have received the letter so far. Thank you. It is being processed. Thank you.

[GamesBond]

I have received the letter so far. Thank you. It is being processed. Thank you.

No problem, enjoy the game!

[hellogigi]

Great administrator, my friend has already responded to the required information and has not yet received the answer. May I ask how long it will take. He has been unable to play the game for several days and is very anxious. Please help. Thank you

[hellogigi]

I have received the letter so far. Thank you. It is being processed. Thank you.

No problem, enjoy the game!

sorry please can help,
Really helpless