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Game fails to complete update as of Jan 16th

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Skoll888
Posts: 25

Re: Game fails to complete update as of Jan 16th

Post#31 » Tue Jan 20, 2026 8:15 pm

I have the same error after the download takes forever, Error Build 94 Art2 achive unknown appears

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Boernsen12345
Posts: 9

Re: Game fails to complete update as of Jan 16th

Post#32 » Tue Jan 20, 2026 8:29 pm

Since the last patch i just had to wait around 1-2 minutes because the "Connect" button was greyed out, but i was able to press it afterwards always.

Since today the button is also greyed out for around 3 minutes, after that is says

"Error (Product Info) Unknown!"

I never had this client problem since playing for 8 years.

Boernsen12345
Posts: 9

Re: Game fails to complete update as of Jan 16th

Post#33 » Tue Jan 20, 2026 9:04 pm

Boernsen12345 wrote: Tue Jan 20, 2026 8:29 pm Since the last patch i just had to wait around 1-2 minutes because the "Connect" button was greyed out, but i was able to press it afterwards always.

Since today the button is also greyed out for around 3 minutes, after that is says

"Error (Product Info) Unknown!"

I never had this client problem since playing for 8 years.
Seems to be some routing issues in Germany.
Works via vpn.

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Zizzelfizz
Posts: 193
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Re: Game fails to complete update as of Jan 16th

Post#34 » Wed Jan 21, 2026 5:32 pm

I was able to log in without any problems all day, but now nothing works anymore, I'm getting the same error messages as everyone else. I've tried everything: logging in as administrator, repairing, restarting – nothing helps. What now?
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nocturnalguest
Posts: 812

Re: Game fails to complete update as of Jan 16th

Post#35 » Wed Jan 21, 2026 5:51 pm

Zizzelfizz wrote: Wed Jan 21, 2026 5:32 pm I was able to log in without any problems all day, but now nothing works anymore, I'm getting the same error messages as everyone else. I've tried everything: logging in as administrator, repairing, restarting – nothing helps. What now?
Nothing. Its still same issue.

Ive found a solution masking my traffic. Not sure if you fancy to use WinDivert, but you can google multiple things on github which uses it.
Issue is routing/optimisation mechanism, fully on devs at the moment to fix, tbf i dunno why it takes them so long as it can be done within, i dunno, a sig/coffee break. Especially for such skilled folks like them

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