help, problem with banned account

[Grobbok]

my friend who didn't play game for some time, now come back and his account is banned,
he told me "and when i try to login forum board it says this account permanently banned"
please try fix it
his account info:
ID: berkaykunut
character : Radiance

[wargrimnir]

I checked into it, his account was banned for legitimate reasons. Maybe ask him if he was doing anything in particular that he shouldn't have been doing.

[Grobbok]

this ridiculous
I have his log into game time, he was not playing for month, last time he was in game is 10/14/2015
and his level is only 13, so what he could do?

[Antalor]

We know Radiance. He never would do anything bad. It's a good man . Please to unban him
Greetings

[wargrimnir]

I guess I'll lock this thread as well then.

Have him email Sigmar if you're not going to send a PM.

E-Mail: [email protected]