Missing Mail

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laurence
Posts: 12

Missing Mail

Post#1 » Sun May 03, 2015 9:14 am

I sent from player "Sarulicca" to player "Morgiana", 1 Weapon Skill Cloack + 1 gold. But mail miss and i losed item.

Sorry for my english.

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noisestorm
Posts: 1727

Re: Missing Mail

Post#2 » Sun May 03, 2015 9:17 am

Do not send Mail to offline characters. Nothing we can do about it. Items are sadly gone for you.

I guess they should put the Message back up into the launcher..

laurence
Posts: 12

Re: Missing Mail

Post#3 » Sun May 03, 2015 9:18 am

Launcher don't say the server has problems.

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noisestorm
Posts: 1727

Re: Missing Mail

Post#4 » Sun May 03, 2015 9:19 am

Not now, but it did.Thats why i am saying they should put it back there. Problem exists for weeks now. (You'll find it in older News topic)

laurence
Posts: 12

Re: Missing Mail

Post#5 » Sun May 03, 2015 9:20 am

So i can't have back my items?

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noisestorm
Posts: 1727

Re: Missing Mail

Post#6 » Sun May 03, 2015 9:21 am

Either you are lucky and get the mail with the next server reboot, or they are gone. Sorry

laurence
Posts: 12

Re: Missing Mail

Post#7 » Sun May 03, 2015 9:42 am

...

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Noiree
Posts: 369

Re: Missing Mail

Post#8 » Sun May 03, 2015 9:52 am

Yesterday, I had a different taste of missing mail - auction house was affected. Bought some items, gold was removed from my pockets, item disappeared from the ah, yet no message in my mailbox. Happened about three times. Not continously.
Noiree - Archmage
Annnoying - Disciple of Wayne

gone with the wipe - RIP:
Annoying Lilpieceofsh - Disciple of Khaine, Bikinibabe Withoutbeach - Sorceress, Kekshirn Derkruemlige - Shaman

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Elven
Former Staff
Posts: 5161

Re: Missing Mail

Post#9 » Sun May 03, 2015 12:41 pm

Mail system is buggy. Some people receive items, and others don't.

I advise all players to refrain from using the mail. The launcher USED to display messages from the news feed, but it isn't at the moment, so I can't put this on the launcher log.


AH works fine, it's just the mail system. The items should eventually arrive to your character once it's fixed.

laurence
Posts: 12

Re: Missing Mail

Post#10 » Sun May 03, 2015 12:48 pm

So items not disappeared forever? They will return back?

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