Hi there, this is a quite common error, you can read a more about it here:
viewtopic.php?f=4&t=20349
Search found 12 matches
- Mon Mar 13, 2017 9:20 am
- Forum: Technical Support Center
- Topic: Black screen.
- Replies: 2
- Views: 1254
- Mon Mar 13, 2017 9:19 am
- Forum: Technical Support Center
- Topic: gtx 1080 @1440p
- Replies: 14
- Views: 6241
Re: gtx 1080 @1440p
On what version of Windows are you? I have had problems with my GPU on 8.1
- Thu Mar 09, 2017 6:04 pm
- Forum: Technical Support Center
- Topic: Graphic card problem or Black box error
- Replies: 17
- Views: 6728
Re: Graphic card problem or Black box error
Until games will actually use the Directx12 that is the only salepoint of W10 for my stationary PC, the 8.1 is fine for me. W10 is better for laptops with the virtual desktop feature, but to be honest they tried to copy that from Macs and failed a bit.
- Thu Mar 09, 2017 8:16 am
- Forum: Technical Support Center
- Topic: Graphic card problem or Black box error
- Replies: 17
- Views: 6728
Re: Graphic card problem or Black box error
By the way guys, would you be interested in a tutorial about how to launch the game on a Windows7 VM? I agree the method is a bit of a overkill, but allows the game to be played on both Linux and Mac hosts, and is a bit simpler than the Wine method 

- Wed Mar 08, 2017 11:26 pm
- Forum: Technical Support Center
- Topic: Graphic card problem or Black box error
- Replies: 17
- Views: 6728
Re: Graphic card problem or Black box error
With the directx i have tried to install it as a package from microsoft and to extract the dll file and put that into the game folder, that however did also not work.
I don't really feel like reinstaling my OS to check the game
I don't really feel like reinstaling my OS to check the game

- Wed Mar 08, 2017 4:53 pm
- Forum: Technical Support Center
- Topic: Graphic card problem or Black box error
- Replies: 17
- Views: 6728
Re: Graphic card problem or Black box error
@Telperien Yes i can switch between GPUs freely from BIOS, however my Nvidia panel does not see a second GPU and this is not a laptop, but a stationary PC.
- Wed Mar 08, 2017 4:38 pm
- Forum: Technical Support Center
- Topic: Graphic card problem or Black box error
- Replies: 17
- Views: 6728
Re: Graphic card problem or Black box error
Big Update!
http://i.imgur.com/IOXvDl8.jpg
Hi guys! I managed to get it working, altough with the use of a VM - Win7 on my Win8 host. I am using VirtualBox, installed the GuestAddition with enabling the experimental 3D passthough and assigning 256 VRam.
This is not the best solution, as I still ...
http://i.imgur.com/IOXvDl8.jpg
Hi guys! I managed to get it working, altough with the use of a VM - Win7 on my Win8 host. I am using VirtualBox, installed the GuestAddition with enabling the experimental 3D passthough and assigning 256 VRam.
This is not the best solution, as I still ...
- Wed Mar 08, 2017 3:46 pm
- Forum: Technical Support Center
- Topic: Graphic card problem or Black box error
- Replies: 17
- Views: 6728
Re: Graphic card problem or Black box error
@Tiggo, this is the exact package i am using (from your Download game page), and it gives still the same problem.
Somehow i managed to create a character, but a login results in a crash.

Somehow i managed to create a character, but a login results in a crash.

- Wed Mar 08, 2017 12:03 pm
- Forum: Technical Support Center
- Topic: Graphic card problem or Black box error
- Replies: 17
- Views: 6728
Re: Graphic card problem or Black box error
@Tiggo I am using the launcher, as I am able to log on your server
- Wed Mar 08, 2017 8:24 am
- Forum: Technical Support Center
- Topic: Graphic card problem or Black box error
- Replies: 17
- Views: 6728
Re: Graphic card problem or Black box error
Update:
I have tried to force my system to use the integrated GPU, from BIOS and the system level (Windows is nasty, and it turns out you can't use a gpu if you don't have a monior connected to it).
The debug log from my intel gpu:
[09:20:06.744]:OS Version: Windows 6.2
[09:20:06.744]:Adapter ...
I have tried to force my system to use the integrated GPU, from BIOS and the system level (Windows is nasty, and it turns out you can't use a gpu if you don't have a monior connected to it).
The debug log from my intel gpu:
[09:20:06.744]:OS Version: Windows 6.2
[09:20:06.744]:Adapter ...